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SHIPPING & RETURNS

Shipping Policy

We offer 14$ Flat Rate Shipping Worldwide For all our products.

We offer flat rate shipping to keep it as simple as possible.

Free Shipping For Orders over $99

Delivery time is usually 7-16 working days to worldwide locations, depending on the efficiency of your local postal service.

All items have tracking number that will provided with your dispatch notification.

Return & Exchange Policy

We accept returns & exchanges within 14 days after delivery as long as the item is unused, and it's on original packaging.

Costumer is responsible for return postage unless the item did not match what you ordered, or the item arrived damaged.

If you like to return or exchange an item, please contact us before sending the item back to us.

e-mail: katomodeltrains@gmail.com

 

Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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