We accept returns & exchanges within 14 days after delivery as long as the item is unused, and it's on original packaging.

Costumer is responsible for return postage unless the item did not match what you ordered, or the item arrived damaged.

If you like to return or exchange an item, please contact us before sending the item back to us.

e-mail: katomodeltrains@gmail.com

 

Refund

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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.